Revolutionize patient care with an intelligent virtual assistant for appointment scheduling, follow-ups, and patient interactions
Features
Automated Appointment Management
Streamline your clinic’s operations with seamless appointment handling. Patients can book, reschedule, or cancel appointments instantly, reducing wait times and improving convenience. The feature integrates effortlessly with your clinic's scheduling and EHR systems, ensuring a smooth, error-free experience for both staff and patients.
Patient Reminders
Enhance patient care with automated, timely reminders for appointments and follow-ups. This feature improves adherence by delivering personalized messages, ensuring patients stay on track with their healthcare plans while reducing missed appointments for your clinic.
Customizable FAQs
Provide instant answers to common patient queries, such as clinic hours, insurance coverage, and procedures. This feature is tailored to your clinic’s knowledge base, ensuring accurate and real-time information delivery, enhancing patient satisfaction and reducing staff workload.
Triage and Escalation
Ensure urgent cases are handled promptly with automated triage and escalation. This feature identifies high-priority situations and directs them instantly to on-call staff or emergency services, improving patient outcomes and streamlining critical care processes
Onboarding
Provide instant answers to common patient queries, such as clinic hours, insurance coverage, and procedures. This feature is tailored to your clinic’s knowledge base, ensuring accurate and real-time information delivery, enhancing patient satisfaction and reducing staff workload.
Phone-based payments
Provide patients with a personalized and secure way to settle their bills through an interactiv phone call experience. Unlike traditional IVR systems, our solution enables patients to not only make payments but also ask questions and clarify concerns, just as they would with a human receptionist.
Unlock more value
Providers
Eliminate no-shows
Improve overall customer satisfaction scores
Triage, transcribe, and update patient cases instead of listening to voicemails
Office Managers
Reduce staff burnout
Book more appointments
Do seamless onboarding
Patients
No more waiting time
Call 24/7
Experience white glove service every time
Works Perfectly with Your Current System—No Matter What You Use
Custom-Tailored Integration
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We seamlessly connect with any EHR system your clinic relies on—whether it’s Epic, AthenaHealth. No disruptions, no delays—just smooth, uninterrupted workflows.
Built for Your Team’s Success
Our integration is designed to feel like a natural extension of your existing setup. Your staff can start using it immediately, with no complicated adjustments or training required
Always in Sync
Real-time syncing ensures your appointment schedules, patient records, and follow-ups are always up to date, minimizing errors and improving patient care.
Flawless EHR Integration
We’re already integrated with a wide array of leading EHR platforms, including:
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calendar
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Epic
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Modmed
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eClinicalWorks
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Nextgen
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Athena
